Returns & Refunds Policy
Thank you for shopping with Oni Apparel.
If you are not entirely satisfied with your purchase, we’re here to help.
-If you are not fully satisfied with your purchase, we would ask you to return the item/s to us in their original condition and packing within 30 days of the date on the receipt.
-Unfortunately we do not offer product exchanges.
-Please note that we are not able to accept returned items outside of our return period.
-Any items received outside of our return period, without prior written agreement from us, would be returned to sender.
-All items must be returned to us via a courier.
-Returns are your responsibility, as we do not offer a pre-paid returns service.
-Your refund will be issued to the payment method used to pay originally for the item.
-Please allow 15 working days, from the date of posting your parcel to us, for your returned items to be processed and your refund to be issued.
-Once a refund is issued from us, please allow up to 5-10 working days for the refund to reach your account. This timeframe is dictated by your bank or card issuer, and is outside of our control. If after 15 working days of returning your item you have not been refunded, please contact us.